Case Study · Paid Social Strategy

Selling Out a Student Housing Building in 26 Days

How a strategy pivot, a pain-point-driven creative system, and a consolidated Meta campaign took Zahlco's Baltimore lease-up from a fragmented funnel to a fully leased building.

SOLD OUT
Final Outcome
$11.71
Cost Per Lead
73
Leads Generated
26 Days
Time To Sell Out
The Situation

A brand-new property, a hard deadline, and a habit to break

Zahlco had just acquired 500 W. Fayette, a residential building on the University of Maryland, Baltimore campus, and needed it fully leased before the fall semester.

The target audience was not typical renters. Graduate and professional students in medical, dental, pharmacy, nursing, and law programs, most moving from out of state, many for the first time, all searching under real time pressure. The default behavior was to fall back on generic apartment-hunting sites and word of mouth. The job was to interrupt that habit with something more specific and more convincing, fast enough to matter before the semester started.

The Insight

One market shift, eight specific fears

The opening was real: UMB had sold its on-campus housing the year before and named Zahlco its officially preferred housing partner. That lowered the barrier to conversion considerably, but it did not remove it. Students still had specific, unresolved fears standing between them and a signed lease.

I built a full audience and messaging framework mapping eight distinct pain points, each with its own emotional trigger, its own product-level answer, and its own ad-ready language. No generic real estate copy. Every ad had to answer one specific fear, in the audience's own vocabulary.

Is it safe?
Furniture overwhelm
Zero time to spare
Bad landlord fear
Unfamiliar city
Tight budget
Fear of being alone
What about my pet?
"Anchor to the school first. Never say the city is safe, show them they'll barely need to leave the building."
The Pivot

The highest-leverage call of the campaign

The account launched as a textbook four-stage funnel: separate TOFU, MOFU, and BOFU campaigns, 13 ad sets, $61 a day at full spend. For a single property with a hard leasing deadline, that structure was too fragmented to build signal fast enough.

I recommended and led a full consolidation: one broad, algorithm-driven campaign instead of four fragmented ones. Fewer, wider signal pools, not more, smaller ones. It cut planned spend nearly in half and outperformed the original structure within weeks.

Before
4-stage funnel
TOFU Video + TOFU Static + planned MOFU + planned BOFU. 13 ad sets. $61/day planned. Too fragmented to convert efficiently for a single, time-boxed push.
After the pivot
One consolidated campaign
A single broad, CBO-driven campaign. 2 ad sets. $33/day. Simpler, cheaper, and it's what carried the building to sell-out.
The Creative

What actually won, and why

Nine creative concepts were produced against the pain-point framework above. Two carried most of the campaign.

No Gym Membership creative
No Gym Membership
Best performer of the campaign at $7.47 per lead. Value framed as a positive, everything included, never what the audience was doing wrong.
Find Your People creative
Find Your People
Second-best at $9.54 per lead, still climbing at close. The loneliness angle, grounded in real community spaces, not generic warmth.
Pack Your Suitcase creative
Pack Your Suitcase
Led with relief, not features. Fully furnished, addressed head-on as the single biggest source of move-in overwhelm.
The Quantified Lesson
Positive framing beat negative framing by 2 to 3x

Same value proposition, opposite framing, very different result. "No Gym Membership, Just Rent" closed at $7.47 per lead. "Stop Overpaying," built on the identical budget angle but framed as a complaint, closed at $15.61. The weakest creative in the account, a full cost-breakdown ad, closed at $23.91. Framing was not a stylistic choice, it was the single biggest lever on cost per lead.

The Results

26 days from consolidation to sold out

3.98%
Click-through rate
$854
Total ad spend
$22.84
CPM
100%
Building leased

The campaign was still ramping, not fully out of its learning phase, when the building sold out. The building filled before the account had even reached its ceiling.

The Payoff

The message that confirmed it worked

Client update from the agency's on-site contact, the night the numbers came in.

WhatsApp message confirming the building sold out

"We got them a ton of leads. Not as good news, the building is full."

Skills Demonstrated
Paid Social Strategy Campaign Architecture Audience & Messaging Strategy Creative Direction Conversion Tracking (GTM / Pixel / CAPI) Data-Driven Optimization Cross-Functional Coordination